Contact

Verzia 1.1.0 · 27. května 2026

This document is an informative translation. The legally binding version is in Slovak.

Operator

BLD - Agency s.r.o. Company ID: 50 058 215 Tax ID: 2120156841 VAT ID: SK2120156841 Registered office: Jána Ondruša 3357/19F, 900 31 Stupava, Slovak Republic Registered with: Bratislava III City Court, Sro section

Contact email

traq@uptraq.eu — all types of inquiries: technical support, billing, GDPR / data protection, legal, partnerships.

Response time

We typically respond within 1 business day. For critical incidents on paid plans (Pro, Agency), we aim to respond within 4 hours during business hours.

Support hours: Monday–Friday, 9:00 – 17:00 CET (excluding Slovak public holidays).

Other channels

Effective: 2026-05-27